About Cookson Walker Consulting LiveOnline Privacy Policy

Introduction
Your access and use of this Site (the "Site"), or the Cookson Walker Group site that is linked to this disclaimer automatically binds you to the following terms and conditions. Please read the following terms and conditions carefully.

As used herein, the term "you" and "your" shall refer to the user(s) of this Site.

Index

Introduction.
Organizational Statement.
Legal Disclaimer.
Online Privacy Statement.
Cookson Walker Group Privacy Policy.

Organizational Statement
LiveOnline is a trademarked service of Cookson Walker Group. The Cookson Walker Group’s services comprise training and consulting, accounting, litigation support, valuation, acquisition, divestiture and corporate finance provided to organizations carrying on business in Canada. As a group of chartered accountants and chartered business valuators in good standing with our governing bodies, we abide by the Rules of Professional Conduct, which guarantee the privacy and confidentiality of any information disclosed to the Cookson Walker Group.

Legal Disclaimer
The information contained and accessed on this Site is provided by the Cookson Walker Group indicated on the homepage as owner of the Site for general guidance, and is intended to offer the user general information of interest and an ordering portal for training services.

Based on the fundamental universal condition of the electronic communication process, the Cookson Walker Group does not guarantee or warrant the Site will be uninterrupted, without delay, error-free, omission-free, or free of viruses.

In no event shall the Cookson Walker Group, its related partners, agents or employees be liable for any direct, indirect, incidental, special, exemplary, punitive, consequential or other damages whatsoever (including but not limited to, liability for loss of use, data or profits), without regard to the form of any action, including but not limited to, contract, negligence or other actions in tort, or breach of contract or implied trust between the parties arising out of or in connection with the Site, any content on or accessed by use of the Site, or any copying and/or display of the Site and its related information, electronically or otherwise duplicated, or any other use hereof.

As the contents of this Site have been copyrighted under current laws, any unauthorized use of materials on this Site may violate copyright, trademark, and laws pertaining to ownership of proprietary material and exclusivity of use.

Should a user wish to download the materials on this Site for personal or non-commercial use, the user must retain all copyright, trademark or other similar notices contained in the original materials or on any copies of the material. Materials on this Site may not be modified, reproduced (electronically or in written form), publicly displayed, performed, distributed or used for any public or commercial purposes without the explicit written permission from the appropriate content or material provider (including third-party links).

The Cookson Walker Group bears no risk, responsibility or liability in the event that a user does not obtain such explicit written permission or instructions as advised by the Cookson Walker Group.

Third-party links are provided as a convenience to our users. The Cookson Walker Group does not control and is not responsible for any of these Sites or their content. The Cookson Walker Group is obligated to protect its reputation and trademarks and the Cookson Walker Group reserves the right to request the removal of any link to our web site, with or without prior notice, either verbally or in writing.

The CW LiveOnline logo is a registered trademark of the Cookson Walker Group. Use of this trademark, logo, or reproductions thereof of the Cookson Walker Group requires express permission from the Cookson Walker Group. Unauthorized use of this trademark, logo or reproductions thereof and any other of Cookson Walker's portfolio of trademarks will be prosecuted to the fullest extent of the law. To request this written approval, kindly contact the Webmaster or use the "Contact Us" feature.

The following web link activities are explicitly prohibited by the Cookson Walker Group and may present trademark and copyright infringement issues:

Links that involve unauthorized use of our trademark, logo and/or reproductions thereof
Framing, inline links or metatags
Hyperlinks or a form of link that disguises the URL and bypasses the homepage

Online Privacy Statement
As part of our mandate and commitment to privacy, we have adopted an Online Privacy Statement. The extent and type of information we receive from you on our external web sites depends upon the information you provide to us through our contact mailboxes and/or through the registration processes on our Sites.

The Cookson Walker Group believes that the responsible use of personal information collected on its web sites is critical to its business objectives and reputation as well as enabling us to address your objectives.

Unless the Cookson Walker Group obtains your permission to use your personal information for other purposes, the Cookson Walker Group may only use your personal identifiable information to respond to your requests and to provide you with information about our services. As an example, if you send us an e-mail message requesting information about the Cookson Walker Group, we will use your e-mail address and other information you supply to respond to your request.

If we intend to use your personal information to inform you about other available Cookson Walker Group services that may meet your needs, we will allow you the opportunity to decline to receive such communications.

In addition, small text files placed on your computer when you first visit the Site referred to as "cookies" are often used on some of our web sites. Most browsers now recognize when a "cookie" is offered and permit the user to refuse or accept it. If you are not sure whether your browser has this capability to accept a cookie, you should check with the software manufacturer, your company's technology help desk or your Internet Service Provider.

Unless the Cookson Walker Group obtains your permission, cookies are primarily used to enhance your online experience with our Site, but are not used to track the navigational habits of identified visitors.

Should you visit our web sites to read or download information, much of the information we collect is statistical only (e.g., the domain from which you have access to the Internet, the date and time you access our Site, and the Internet address of the web site from which you are linked directly to our Site) and not personally identifiable. The Cookson Walker Group may use this information to compile data on the number of visitors to their Site and their use of the sites in aggregate form in order to make our Sites more useful and attractive to you.

If you subscribe to newsletters from the Cookson Walker Group, we may be able to confirm the e-mail addresses of subscribers who have clicked on URLs embedded in our message content. We collect, assemble and analyze this information to gauge user interest for future newsletters and to make this information more useful by customizing the content provided to you.

The personal information you provide to us will be retained only for as long as is necessary to fulfill the purposes for which the information was collected or as required by law. We do not share personal information with third parties, except as is necessary to carry out our business or as required by law or other legal process, and we never sell your personal information. Furthermore, personal data collected by the Cookson Walker Group may be transferred to other member firms of the Cookson Walker Group where it is necessary to meet the purpose for which you have submitted the information.

In addition, the Cookson Walker Group has technological and operational security policies and procedures to protect your personal identifiable information from loss, misuse, alteration or intentional and/or unintentional destruction. Our personnel who have access to the data have been trained to maintain the confidentiality and integrity of such personal information.

The Cookson Walker Group recognizes its responsibility for protecting the online privacy of your personal information. If you have questions or comments about the administration of your personal information, please contact us at privacy_officer@cooksonwalker.on.ca. You may also use this address to communicate any questions or concerns you may have regarding compliance with our Online Privacy Policy.

The Cookson Walker Privacy Policy
The Cookson Walker Group respects the privacy rights of our clients, as well as our partners and employees and has always been committed to protecting all personal information in our possession or control. We have adopted this Privacy Policy to guide how we collect, use and disclose the personal information we require in the course of fulfilling our professional responsibilities and operating our business.

This Privacy Policy applies to all subsidiaries and affiliates of the Cookson Walker Group.

While the Cookson Walker Group has always taken the privacy and confidentiality of its clients, partners and employees very seriously, we have developed this Privacy Policy to clearly define our ongoing commitment to protecting privacy rights. Certain of the practices discussed in the Privacy Policy reflect requirements set out in both federal and provincial privacy legislation that came into effect on January 1, 2004. Our goal is to respond to the requirements of the law, and, at the same time, to be responsive to our clients' needs and concerns. In addition the Cookson Walker Group is committed to respecting the concerns of its partnership and employees by protecting their personal information, whether divulged orally or in writing.

Accountability for the Personal Information in our Possession
The Cookson Walker Group is accountable for all personal information in our possession or control. This includes any personal information, which we receive directly. This may include information from individual clients, partners, employees, as well as individuals' personal information, which we may receive indirectly through corporate and government clients. The Cookson Walker Group has established policies and procedures aimed at protecting such personal information and have appointed a Privacy Officer to oversee privacy issues for the Cookson Walker Group. We have also educated our partners and employees about our Privacy Policy and their role in protecting your personal information.

If you have any questions about our privacy practices, you are free to contact our Privacy Officer at privacy_officer@cooksonwalker.on.ca, by telephone at 416-368-7990 extension 294 or by fax at 416-368-0886.

Responsibility to inform you why we are collecting your personal information when the information is collected.

Client Information
In most instances, the Cookson Walker Group will collect, assemble, analyze, use or disclose personal information only to provide professional services to you.

Your personal information may be disclosed internally and with other member firms of the Cookson Walker Group for the purpose of determining compliance with applicable professional standards, the Cookson Walker Group's internal policies, or in the performance of quality reviews. Personal information may also be shared internally in order to allow the Cookson Walker Group to offer the best services or products that may be of interest to you.

What happens if you choose not to give us your consent? What if you withdraw your consent at a later date?

You will always have the option not to provide your consent to the collection, use and distribution of your personal information, or to withdraw your consent at a later stage. Where a client chooses not to provide us with permission to collect, use or disclose personal information, we may not have sufficient information to provide you with our services.

We will limit, where possible, the collection of client and employee personal information to that which is required by law to provide our services or to operate our business.

The Cookson Walker Group will use and disclose your personal information only for the purposes for which we have your consent. We will keep personal information only as long as is necessary to accomplish these purposes.

Use of Personal Information
If we intend to use your personal information for a purpose not previously identified to you, we will obtain your prior consent. However, we may use your personal information without consent for the purpose of acting in respect of an emergency that threatens the life, health or security of an individual. We may also disclose personal information without consent:

To comply with a subpoena, a warrant or an order made by a court or other body with appropriate jurisdiction or to comply with rules of conduct required by regulatory bodies.
To a government institution that has requested the information, has identified its lawful authority, and has indicated that disclosure is for the purpose of enforcing, carrying out an investigation, or gathering intelligence relating to any federal, provincial or foreign law; or suspects that the information relates to national security or the conduct of international affairs; or is for the purpose of administering any federal or provincial law.
To an investigative body or government institution on our initiative when we believe the information concerns a breach of an agreement, or a contravention of a federal, provincial, or foreign law, or we suspect the information relates to national security or the conduct of international affairs.

Retention of Personal Information
In compliance with professional standards, we keep a record of the work performed by us. This record, or "working papers" may include personal information. Working papers are safeguarded against inappropriate access, as discussed below. The Cookson Walker Group will retain personal information about current and past partners and employees in accordance with employment laws and standards.

The Cookson Walker Group will endeavour to keep accurate the personal information in our possession or control. In order to provide you with a professional level of service and with appropriate benefits, the personal information that we collect about you must be accurate, complete and current.

From time to time, you may be asked to update your personal information. You are encouraged to advise us of any changes to your personal information that may be relevant to the services we are providing to you.
Clients are encouraged to contact the Cookson Walker Group to update their personal information with any relevant new information.

Protection of your personal information with safeguards appropriate to the sensitivity of the information.

The Cookson Walker Group protects your personal information by using physically secure facilities, industry standard security tools and practices, and clearly defined internal policies and practices. Security measures are in place to protect the loss, misuse and alteration of the information under our control. Personal information collected is stored in secure operating environments that are not available to the public (e.g., restricted access premises, locked rooms and filing cabinets).

Open disclosure about the procedures used to manage your personal information.

At your request, the Cookson Walker Group will advise you of what personal information we have in our possession or control and what it is being used for, and to whom and why it has been disclosed.
As a client, you have the right to review and obtain a copy of your personal information on record in our individual office by contacting us.

You may challenge the Cookson Walker Group's compliance with this Privacy Policy. The Cookson Walker Group will respond to individual complaints, concerns and questions relating to privacy policies and issues. Accordingly, we will investigate and attempt to resolve all complaints.

To challenge compliance with this Privacy Policy, please forward your concerns in writing to our Privacy Officer. The Privacy Officer will ensure that a complete investigation of your complaint has been undertaken and we will report their findings to you in most instances within 30 days.

As a valued client, The Cookson Walker Group understands and is well aware that protecting your privacy is very important.