Cookson Walker Consulting LiveOnline Calendar

LiveOnline Training Calendar

<< April				June >>
May 2009
Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
					1	2

3	4	5	6	7	8	9
	TIPS Toronto
10	11	12	13	14	15	16
	Management Series: Hiring and Compensating
17	18	19	20	21	22	23
	Victoria Day	Producer Series: Setting Your Brokerage Apart
24	25	26	27	28	29	30
	TIPS Ottawa
31

May 2009 Course Calendar

All LiveOnline Broadcast sessions begin at 8:00 p.m. EST (5:00 p.m. PST) unless otherwise noted.
Each session lasts for one to one and a half hours.

Management Series - May 11-13 - Hiring and Compensating
Facilitated by Karen Rutherford, Eric Walker and Steve Frye Course Description: May 11 - Job Descriptions: Learn the most effective way to write job descriptions for your office. Include workflow documentation and reduce all future staff training. May 12 - Hiring the Right Person: Review of the best interviewing techniques, overview of aptitude testing, effectiveness of referrals. May 13 - Compensation for Motivation: What works, what doesn't, how to keep your producers hungry.

Management Series - May 11-13 - Hiring and Compensating

Facilitated by Karen Rutherford, Eric Walker and Steve Frye

Course Description:

May 11 - Job Descriptions: Learn the most effective way to write job descriptions for your office. Include workflow documentation and reduce all future staff training.

May 12 - Hiring the Right Person: Review of the best interviewing techniques, overview of aptitude testing, effectiveness of referrals.

May 13 - Compensation for Motivation: What works, what doesn't, how to keep your producers hungry.

Producer Series - May 19-21 - Setting Your Brokerage Apart
Facilitated by Karen Rutherford Course Description: May 19 - Creating Differentiation for Your Brokerage: Learn to define your service with language a customer can understand and believe. What makes you better than the competitor. Helping your client make good decisions vs. telling your client what to do. May 20 - Value added services: All brokers can provide. Fleet management, inspections, BCP, contract review, HR support, etc. documenting the declination of coverage. May 21 - Selling Your Service Standards: The danger in renewals. Learn the Canadian facts about the year your client is most likely to leave you because of the lack of renewal contact. Hear from clients who have clear stories about what they want from their brokers.

Producer Series - May 19-21 - Setting Your Brokerage Apart

Facilitated by Karen Rutherford

Course Description:

May 19 - Creating Differentiation for Your Brokerage: Learn to define your service with language a customer can understand and believe. What makes you better than the competitor. Helping your client make good decisions vs. telling your client what to do.

May 20 - Value added services: All brokers can provide. Fleet management, inspections, BCP, contract review, HR support, etc. documenting the declination of coverage.

May 21 - Selling Your Service Standards: The danger in renewals. Learn the Canadian facts about the year your client is most likely to leave you because of the lack of renewal contact. Hear from clients who have clear stories about what they want from their brokers.

TIPS (Training Insurance Producer Systems) May 4-8, Toronto May 25-29, Ottawa
TIPS is an in-class 5-day seminar for insurance producers. For more information, visit www.cooksonwalker.com. Please note that LiveOnline passports do not apply to the TIPS program.

TIPS (Training Insurance Producer Systems)
May 4-8, Toronto
May 25-29, Ottawa

TIPS

TIPS is an in-class 5-day seminar for insurance producers. For more information, visit www.cooksonwalker.com. Please note that LiveOnline passports do not apply to the TIPS program.

To Download the Calendar to plan offline please click here.